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REPANOW agent programme rules

BBS EDB Ltd · Version 2026-10-11.2

1. Agent role. The agent is an independent business introducer with their own VAT number who presents REPANOW Hours to businesses, registers customers with their consent and proposes the published hour packages. The agent is not an employee or legal representative of BBS EDB Ltd, has no territorial exclusivity and cannot bind REPANOW or the customer. Registration and approval are free; operations begin after the company registration is uploaded and approved by the administrator.

2. Commission. For each package bought by a customer associated with the agent, the agent earns the percentage shown for that package in the agent-area price list, on the package price excluding VAT, renewals included. Each purchase keeps the rate in force when the agreement was signed; changes apply only to later purchases. Commission accrues only once the customer’s payment has been received and confirmed. It is not due on cancelled, disputed or refunded amounts: if already paid it is offset against later commissions or repaid. Customers, sales, exclusivity and minimum earnings are not guaranteed.

3. Settlement. The agent requests payment in the dedicated area by selecting earned commissions and uploading a PDF invoice addressed to BBS EDB Ltd (11 Blvd Cherni Vrah, 1421 Sofia, Bulgaria · VAT BG204840908) for the same net amount, showing bank details that must match those saved in the area. Payment is made on the 10th of the month following receipt of the package payment, or on the next eligible date if the invoice is late or incomplete. Agents keep tax, contact and bank details current and are responsible for their own tax and social-security obligations.

4. Code of conduct. The agent: introduces themselves as an independent REPANOW agent with name and company; uses only the materials, prices and terms published in their area; does not promise prices, discounts, response times or results not written in the agreement; does not collect money, cheques or cash for REPANOW, as customers pay BBS EDB Ltd only; does not sign, accept or pay on the customer’s behalf or ask for their credentials; does not register customers without consent, send spam or use purchased lists; treats customers, technicians and competitors fairly and respectfully; keeps appointments and commitments and replies to customers within 24 business hours; reports complaints and situations they cannot handle to help@repanow.com immediately; declares any conflict of interest to REPANOW.

5. Respect for roles and confidentiality. During the engagement and for 24 months after it ends, the agent does not offer customers or technicians met through REPANOW direct deals or alternative services that bypass the platform. Customer and technician data are used only for the REPANOW service and authorised renewals, in compliance with the GDPR, and are not shared with third parties or other agents.

6. Suspension and termination. Either party may end the engagement at any time by written notice. If these rules are breached REPANOW may suspend or close the account with a reasoned decision and reverse commissions not due; legitimately earned commissions remain payable under the settlement terms, save justified offsets and mandatory rights.