Italiano · English

REPANOW technician terms

BBS EDB Ltd · Version 2026-10-11.2

1. Role. The technician joins REPANOW as an independent professional or company with their own VAT number and organisation. REPANOW (BBS EDB Ltd) sources service requests, vets profiles, coordinates appointments, hours and payments and manages the customer relationship. No employment, agency or exclusivity relationship arises.

2. Reliability and professionalism. The technician undertakes to: declare only real skills; behave professionally, respectfully and punctually; keep confirmed appointments or promptly notify the customer through REPANOW of any problem; follow the customer’s safety rules; record time, km and nights away correctly and file truthful reports; keep customer data and information confidential.

3. Respect of roles. The commercial relationship with the customer is managed by REPANOW. For customers met through REPANOW, the technician does not offer direct prices, quotes or contracts outside the platform for 24 months after the last job, unless agreed in writing with REPANOW. Prices, hours and terms towards the customer are only those of the REPANOW agreement.

4. Liability. The technician performs jobs with full technical autonomy and bears full professional responsibility, including for damage to persons, machines and property caused during or as a result of the job. Where an issue reported by the customer is caused by the job, the technician carries out the necessary new visit at no extra charge and holds REPANOW harmless from customer or third-party claims arising from their work.

5. Insurance. The technician declares and warrants that, for the whole collaboration, they hold third-party liability insurance (RCT) and, if they have staff, employer’s liability (RCO), with adequate limits and not less than €500,000, plus the accident cover required for themselves. On request they provide a copy of the policy or an up-to-date certificate and promptly report any suspension or expiry.

6. Payments. The technician’s fee is the one stated in the accepted quote. It is paid after the customer approves the report or, if an issue is raised, after it is closed; undisputed amounts are not withheld. REPANOW may offset against the fee any amounts granted to the customer for issues caused by the job.

7. Vetting, suspension and termination. Approval requires an hourly cost and a company registration extract (or equivalent). Unjustified delays or no-shows, misconduct, untruthful reports, direct contacts in breach of point 3 or lack of insurance cover may lead to suspension or exclusion, after a chance to explain. Either party may end the collaboration at any time, completing jobs already confirmed.